Author: Nicole
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The Power of Following up with your Customers
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A new customer ordered a kit with multiple products included. I texted her a welcome note, invited her to the FB community group, per normal using our welcome campaign. When her kit arrived, she realized the two products were completely missing. I asked her to move around the packaging to…
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How to Write the Perfect Welcome Text to Your New Customers
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First impressions matter — especially when it comes to text messaging. A well-crafted welcome text can set the tone for your entire customer relationship. It’s your chance to show your personality, deliver value, and make sure your customers know they’re in the right place. Here’s a step-by-step guide to writing…
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5 Creative Ways to Use Text Message Marketing for Seasonal Promotions
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As the seasons change, so do consumers’ interests, shopping habits, and spending priorities. Seasonal promotions give businesses the chance to engage with customers in a way that feels relevant and timely. Text message marketing is one of the most effective channels for doing this, with open rates as high as…
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7 Ways to Stay Compliant When Sending Marketing Text Messages
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Text message marketing is an incredibly effective way to reach customers. With open rates as high as 98%, it’s no wonder businesses are flocking to SMS campaigns. However, with great power comes great responsibility. Staying compliant with regulations is crucial to avoid hefty fines and to build trust with your…
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Text Message Marketing is the new Black
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Text message marketing has seen significant growth in the United States over recent years, becoming a crucial tool in the marketing sector. This growth can be attributed to the increasing ubiquity of smartphones and the convenience of text messaging as a direct communication channel. Unlike email or social media, text…