Latest Articles
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The Power of Following up with your Customers
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A new customer ordered a kit with multiple products included. I texted her a welcome note, invited her to the FB community group, per normal using our welcome campaign. When her kit arrived, she realized the two products were completely missing. I asked her to move around the packaging to…
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How to Write the Perfect Welcome Text to Your New Customers
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First impressions matter — especially when it comes to text messaging. A well-crafted welcome text can set the tone for your entire customer relationship. It’s your chance to show your personality, deliver value, and make sure your customers know they’re in the right place. Here’s a step-by-step guide to writing…